How to download apps and games to your Kindle Fire So you’ve unboxed, switched on and set up your Kindle Fire – what next? Time to enjoy some of the thousands of apps and games on offer.
Hi,
Thank you for posting in the Microsoft Communities.
Based on the issue description, it appears that you’re unable to install or update apps from windows store.
Please provide us the answers to the following questions to help you troubleshoot the issue better.
1.What exactly happens when you try to install/update apps?
2.Are you getting any error message?
3.Does the issue occur on all the apps?
4.Were there any recent changes made to the computer prior to the issue?
Please go ahead and follow the methods mentioned below and later update us on the status of the issue.
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Method 1: I would suggest you to perform System File to fix the corrupted system file and then check if this fixes the issue.
Follow the steps:
a. Press “Windows Key + C” to open Charms Bar.
b. Type “cmd” without quotes in the search box.
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c. On the left pane, right click on the “cmd” option and select “Run as Administrator”.
d. Type ‘sfc /scannow’ without quotes and hit enter.
Method 2: Reset Store Cache
a. Press Windows key + Q.
b. In the Search box type WSReset.exe and hit enter.
That should reset your cache for the store.
Method 3: What to do if you have problems with an app: http://windows.microsoft.com/en-us/windows-8/what-troubleshoot-problems-app
Additional information: Why can't I find or install an app from the Windows Store? http://windows.microsoft.com/en-US/windows-8/why-find-install-app-windows-store
For Windows related issue or anything related to Windows operating system” feel free to contact us or let us know and we will be glad to help.